Monitor your Hoshizaki KM ice machines, on the go.

Smart Gateway for Hoshizaki KM Cubers

Our plug and play solution is easily installed KM cubers, G/J/K controllers

The Gateway provides real time monitoring, 2-way control and valuable insights into the health of your ice machine.

Save money by empowering your technicians to effectively diagnose issues before they arrive on site.

Real time notifications via email and text allow you to resolve issues before your customer’s bin is empty and you get that dreaded call.

Our plug and play solution is easily installed on all Hoshizaki cubers.

Smart Gateway Flaker Service Kit

Our plug and play solution is easily installed KM flakers, G/J/K controllers

Includes everything you need to turn your Hoshizaki Flaker into a smart ice machine.

  • Extended Coverage
  • LTE Cat M1 / NB-IoT Modem
  • 12VDC Power Supply
  • LTE Antenna
  • RS485 to Hoshizaki
  • Control Board
  • Serial Data Cable (6ft)
  • 3x Temperature Sensors (6ft)
    • Compressor Discharge
    • Evaporator Outlet
    • TXV Outlet
  • 12 months of Standard Monitoring Service included

Activate here at
Please reach out at if you have any special installation needs eg. longer serial cable or custom power supply requirements

How it works

Use any device, on the go, to connect to your equipment through secure cloud servers 


Some interesting features in our remote monitoring managment system.

  • Real-time Monitoring & Diagnosis.
  • Dip-Switch Configurations.
  • Remote On/OFF, Reset, Lock.
  • Performance Dashboard.
  • Immediate ALERT Notifications.
  • Proactive Services.
  • Reduce/Eliminate Down-Time.
  • Time-to-Clean Scheduling.


Some of the real benefits of remote monitoring that help your business manage your assets effectively.


We enable you to customize alerts for all the conditions you care about. Decide which unusual conditions trigger a text, email, or call alert.


We provide an easy to use solution that allows you to manage a range of dispersed devices.


We enable you to identify problems immediately and avoid setbacks that could have a severe impact on your bottom line. Our remote monitoring gives you the real-time status of each part of your operation, instantly.


We enable you to grow your system as your operation grows. Our remote monitoring solutions have delivered millions of readings.

How to install the Gateway Device

  • The gateway is powered via an external power adapter that plugs into any available 100-240VAC-50/60Hz outlet.
  • The gateway can be mounted either externally or internally.
  • A (4ft) serial cable from the gateway plugs directly into the Ice machine control board.
  • Customer customizations can be accommodated. Please Inquire when ordering.

KM Compatibility Matrix

For more information please view/download KM Compatibility Matrix file

How to Activate your device

For more information please view/download the instructions below


For more information please view/download the instructions below


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